Transport Policy

At Thesuncraft Co., Ltd, we prioritize our customers’ needs and are committed to delivering the best possible shopping experience. To meet the diverse and convenient demands of our global clientele, we offer worldwide delivery services with two flexible options:

  1. Shipping by Board: With this option, we handle all your cargo arrangements, including the processing of official export documents required by the Vietnamese authorities and any special documentation needed by the destination country. These documents include Commercial Invoices, Packing Lists, Certificates of Origin, Bills of Lading, Customs Clearances, Fumigation Certificates (Vietnam), Phytosanitary Certificates and other necessary documents. All these procedures are included in the shipping cost. Once the shipment is ready and the documentation is completed and approved by the Vietnam Chamber of Commerce, we will forward all documents via courier to your broker/agent/notify party for processing at your location while the container is in transit.
  2. Shipping by Air (Door to Door): We also offer fast and reliable door-to-door shipping worldwide through leading couriers such as FedEx, DHL, UPS, etc. Your order will be delivered within just 5-7 days after being dispatched. We take care of all the necessary documents to ensure smooth customs clearance for your order.

Important:

  • Please make sure that you are at home during the scheduled delivery day
  • Our sales staff will negotiate with you on the above terms to the best of both parties
  • If you have any queries or would like to discuss whether your item will fit, please feel free to give us a call to talk through options.
  • Our email address: info@thesuncraft.com
  • Our WhatsApp: +84395389829

We always strive to provide you with the highest quality products and the best delivery services. We believe that this clear and transparent shipping policy will help build trust and satisfaction for you when shopping at Coconutbowlwholesale.